Privacy Policy
Last Updated: March 2026
At Miller & Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide a smooth shopping experience, we may collect certain information from you, including:
Personal Details
- Full name
- Billing and shipping address
- Email address
- Telephone number
Payment Information
When you make a purchase, payment details are processed securely through trusted payment providers. We do not store your complete credit card information on our servers.
Order Information
- Products viewed or purchased
- Order history
- Returns, exchanges, and refunds
- Shopping cart activity
Account Information
If you create an account, we may collect:
- Login credentials
- Account preferences
- Saved information
Device and Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website activity and interactions
- Cookies and similar technologies
Communications
Any information you provide when contacting our customer support team may be stored to help us assist you more effectively.
How We Collect Information
We collect information in several ways:
- Directly from you when placing an order, creating an account, or contacting us.
- Automatically through cookies and website technologies.
- Through trusted service providers that help operate our store.
- Through advertising and analytics partners where permitted by law.
How We Use Your Information
We use your information to:
Process Orders
- Confirm purchases
- Process payments
- Arrange shipping
- Handle returns and exchanges
- Provide order updates
Improve Your Shopping Experience
- Personalize website content
- Remember your preferences
- Recommend products that may interest you
- Improve website functionality and performance
Customer Support
- Respond to inquiries
- Resolve issues
- Provide assistance regarding orders and products
Marketing
With your consent where required, we may send:
- Promotional emails
- Special offers
- Product updates
- Seasonal sales announcements
You can unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We use information to:
- Detect suspicious activity
- Prevent fraud
- Protect customer accounts
- Maintain website security
Legal Compliance
We may process information when required to comply with applicable laws, regulations, legal requests, or to protect our rights and business interests.
Sharing of Information
We do not sell your personal information.
However, we may share information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Analytics services
- Customer support platforms
- Marketing service providers
These partners only receive the information necessary to perform their services and are expected to handle your information responsibly.
Shopify Services
Our online store is powered by Shopify. As part of providing our services, certain information may be processed through Shopify's secure infrastructure.
For more information about how Shopify handles personal information, please review Shopify's own privacy documentation.
Cookies and Similar Technologies
We use cookies and related technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance security
- Support marketing activities
Most web browsers allow you to manage cookie settings. Disabling cookies may affect certain website features.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Children's Privacy
Our services are not intended for children under the age required by applicable law in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security
We implement reasonable security measures designed to protect personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to maintain strong security practices, no online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, it is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Objection to certain uses of information
- Data portability where applicable
- Withdrawal of consent for marketing communications
To exercise any of these rights, please contact us.
International Data Transfers
Because our business and service providers may operate in different countries, your information may be processed outside your country of residence. Appropriate safeguards are implemented where required by applicable law.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Miller & Co.
Email: info@sarahmillerandco.com