Terms and Conditions

Last Updated: March 2026

Overview

Welcome to Miller & Co.

These Terms of Service govern your access to and use of our website, products, services, content, and features. By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to comply with these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not use our services.

Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer products and services to our customers.

1. Eligibility and Account Responsibility

By using our website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have permission to allow any minor dependents under your supervision to use the website.

You agree to provide accurate, current, and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

2. Products and Availability

We strive to present our products as accurately as possible. However, actual colors, materials, and appearances may vary depending on your device settings and screen resolution.

All product descriptions, pricing, availability, and specifications may be modified without prior notice.

We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders and Acceptance

Submitting an order does not guarantee acceptance.

Miller & Co. reserves the right to refuse, limit, modify, or cancel any order for any reason, including inventory limitations, pricing errors, suspected fraud, or violations of these Terms.

An order is considered accepted only after payment has been successfully processed and a confirmation has been issued.

Customers are responsible for reviewing their order details before completing checkout.

For information regarding returns and refunds, please refer to our Refund Policy.

4. Pricing and Payments

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices may change without notice.

Applicable taxes, shipping fees, and other charges will be displayed during checkout before payment is completed.

By placing an order, you confirm that:

  • The payment information provided is accurate.

  • You are authorized to use the selected payment method.

  • Sufficient funds are available to complete the transaction.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Miller & Co. is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs procedures

  • Holidays

  • Events beyond our reasonable control

Risk of loss and ownership transfer to the customer once an order has been handed to the shipping carrier.

6. Intellectual Property

All content available through our website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Website design

  • Text content

is the property of Miller & Co. or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

7. Third-Party Tools and Services

Our website may provide access to tools, applications, or services operated by third parties.

These services are provided on an "as available" basis, and we do not guarantee their functionality, accuracy, or availability.

Your use of third-party tools is entirely at your own discretion and subject to the terms of the respective provider.

8. External Links

Our website may contain links to third-party websites for informational purposes.

We are not responsible for the content, policies, practices, or availability of external websites.

Accessing third-party websites is done at your own risk.

9. Shopify Platform

Miller & Co. operates through Shopify's e-commerce platform.

While Shopify provides the infrastructure that powers our store, all purchases are made directly with Miller & Co.

Shopify is not responsible for product quality, customer service, fulfillment, refunds, or disputes arising from transactions made through our website.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that certain information may be processed through Shopify and other service providers necessary to operate our business.

11. Reviews and Customer Feedback

If you submit reviews, comments, suggestions, ideas, or other feedback, you grant Miller & Co. permission to use, reproduce, publish, and display that content for business, marketing, and operational purposes.

You confirm that:

  • The content is your own.

  • It does not violate any laws or third-party rights.

  • It is not misleading, offensive, defamatory, or unlawful.

We reserve the right to remove content at our discretion.

12. Website Accuracy

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or shipping details.

We reserve the right to correct errors and update information without prior notice.

13. Acceptable Use

You agree not to use our website:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe upon intellectual property rights

  • To distribute malware, viruses, or harmful code

  • To interfere with website security

  • To impersonate another person or entity

  • To engage in fraudulent activity

Violation of these provisions may result in suspension or termination of access to our services.

14. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to our services at any time if we reasonably believe a user has violated these Terms or engaged in harmful activity.

Termination does not affect any obligations incurred prior to termination.

15. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Miller & Co. disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of our website.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Miller & Co. shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of our website

  • Inability to access services

  • Product purchases

  • Data loss

  • Business interruption

  • Technical issues

Our total liability shall never exceed the amount paid by the customer for the relevant purchase.

17. Indemnification

You agree to indemnify and hold harmless Miller & Co., its affiliates, employees, contractors, service providers, and partners from claims, damages, liabilities, expenses, or legal fees arising from:

  • Your violation of these Terms

  • Misuse of the website

  • Violation of applicable laws

  • Infringement of third-party rights

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and other posted policies, constitute the complete agreement between you and Miller & Co. regarding your use of our services.

20. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent.

Miller & Co. may assign or transfer its rights and obligations as part of a business transaction or restructuring.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada and the applicable laws of the Province of Ontario.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Ontario, Canada.

22. Updates to These Terms

We may update these Terms of Service periodically.

Any revisions will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the revised Terms.

Contact Information

Miller & Co.

Email: info@sarahmillerandco.com

Customer Support Hours:

Monday – Friday
9:00 AM – 5:00 PM (EST)